Lysol Toilet Bowl Cleaner Cap Doesn't Dispense Correctly

by Mary Beth Day
(cloud9cleaning)

Mary Beth shared her experience with Lysol's toilet cleaner.

Mary Beth says:

I love Lysol products, don't get me wrong, but I've got a complaint.


I have a small cleaning service and use Lysol products in homes, offices and construction clean ups, but what is with the caps on the Lysol bottles for the toilet bowl cleaner?

I have purchased many 3 packs and single bottles, all with the cap that you push in and turn, and as soon as you pour it into the bowl it comes out the side...GRRRR, it's soooo aggravating not to mention if it gets on my customers' carpet it could be disastrous!!

Please Lysol, change your bottle caps so I don't have to look for another brand!!!!

Taylor says:

Sorry Mary Beth to hear you are having trouble with the caps. I can see how it coming out the sides would not be a good thing.

Has anyone else experienced this problem with the Lysol toilet bowl cleaner bottles they have used?

Please share your experiences here, with this or any other toilet cleaner, or read other toilet cleaner reviews which have already been submitted.


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All Toilet Cleaner Caps Are Hard To Open!

by Carolyn
(SR101 Reader)

Carolyn responded to the review above, sharing her experiences with the toilet bowl cleaner caps.

Carolyn says:

Yes!!! I have so many problems with these new caps that all the toilet cleaners are using!

They are VERY hard to open and then they come almost all the way off and leak down the sides of the container!

I have to keep several paper towels handy to keep from getting it all over my floors or counters! Please change back to the old style!!

Taylor says:

Thanks Carolyn for sharing your experience.

I know why the toilet cleaner caps have changed, at least partially, which is as a child safety feature. While I appreciate that, I wish they could design a cap that was both safe for children and pets, while also useable by adults.

I know that may be a tall order, but it I can dream, can't I? It brings up a good point though -- who else has issues with these caps and what have you done to fix the problem, if anything?

In addition, have you found any particular brands to be better or worse for ease of dispensing the cleaner? I'd love to hear your thoughts about this issue. You can share your toilet cleaner reviews here, for Lysol or any other brand, or read others that have already been submitted.

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Lysol's Toilet Bowl Cleaner Needs Bottle Redesign

by CAM
(Wisconsin)

The blue cap on the duck neck bottle of this product is difficult to open.

The primary bathroom cleaner in this house is male, and after he tried to open the bottle he gave it to me (female) to open.

Since I'd previously had trouble opening the bottle I succeeded but it wasn't quick or simple.

The primary bathroom cleaner said in a loud voice "Don't ever buy this stuff again!"

We're stuck with 4 bottles because we purchased from Sam's Club.

The product is fine but the frustration trying to get the product out isn't worth it.

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Neither Lysol Nor Clorox Toilet Bowl Cleaner Bottles Dispense Correctly

by SR101 Reader

I have tried multiple bottles of both Lysol and Clorox toilet bowl cleaners and while I like the products all of them have disasterously flawed dispensers.

Every bottle I have tried has ended up squirting out around the neck of the bottle--to heck with a spout--it never gets that far.

I've given up. I will never buy their good products again because I cannot get the product to the dirty surface.

Back to using dishwashing detergent and a rag, followed by bleach.

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Cap Is A Nuisance And Caused Leak On Carpet

by Rick

Rick shared his experience with this brand's cap, which seems to be a big pain for lots of people.

Rick says:

I have used Lysol Toilet Bowl Cleaner for years. The cap is a nuisance and you have to be careful not to turn it too far open.

If you do the cleaner leaks out of the sides of the cap when you squeeze the bottle.

I have always been careful with the cap, until yesterday.

I opened the cap too far and it leaked out the side. I didn't notice and it dripped on my carpet.

I haven't been able to remove the blue stains. Any one have any ideas/experience?

Taylor says:

Sorry to hear about your troubles with this product Rick. I hate it when you buy something to help you clean and it makes more of a mess than you had already!

You aren't the first person, by far, to ask me this question, but my problem is that I'm still searching for a solution to toilet bowl cleaner staining the carpet.

While I'm doing more research on this issue, I'd love to open this question up to readers to see if they've got any suggestions, especially if you've experienced this problem yourself and fixed it.

You can share your cleaning tips with me here, and I'll add your ideas to the site.

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Cap Wasn't Secure And Spilled On My White Pants

by Sue
(Bath, Michigan)

Sue has also had a similar problem with the cap, which also caused a spill of this cleaner causing a stain.

Sue says:

The cleaner worked fine on the toilet, but there are issues with the cap.

It is hard to get off and hard to get completely back on.

I tipped some over and though I thought the cap was secure it wasn't and spilled some on my new white pants.

How can I get out the stain????

Taylor says:

Sue, as I told the reader above, I'm still researching how to remove toilet bowl cleaner stains from surfaces.

In the mean time, I welcome tips and suggestions from other readers, sharing what has worked for them! You can share your stain removal tips here.

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I Got Lysol Toilet Bowl Blue Cleaner Out Of My Carpet!!

by Penny Ginn

I have no idea which of these steps did the trick, or if it was the combination. But I was able to get the blue stain off my carpet from Lysol toilet bowl cleaner.

Granted, it was fresh when I went to work on it; so maybe that was the secret.

But, maybe this will help someone else.

We started with using Simple Solution Triply Oxy stain & odor remover. It didn't seem to do much of anything.

Then we used Resolve Pet High-traffic Foam cleaner. We still had blue after that.

Then I sprinkled baking soda over the stain and let it set about a minute. I took a wet scrub brush and scrubbed the baking soda into the carpet. Then wiped up what was left with a wet rag. Then I vacuumed it.

It looks pretty good!

I won't surprise me, when it dries, to have some blue tint left. But it looks like it did well.

(I wanted to go ahead and post this, before I forgot! I'll try to remember to follow up in a couple days and let you know how it looks.)

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Serious Problem With Lysol Professional Toilet Bowl Cleaner Bottle

by Judy
(Denver)

Judy shared her problem with Lysol Professional toilet bowl cleaner, and has unfortunately joined the ranks of those who have had staining of their home surfaces because of malfunctions with the bottle design.

Judy says:

I have had serious problems with the product rushing out the seams and sides of the bottle.

It got on my hands and I set it down on the vanity/counter so I could clean it up. In no time it left a deep blue stain in the center of my long counter top.

The stain will not come out.

This container is inadequate and unstable.

The warnings about this problem are in fine print.

Lysol will not take any responsibility or compensate me.

Taylor says:

Sorry to hear about this Judy.

Now I've gotten reported problems with the cap or bottle of this product causing stains in their carpet, clothes and now countertop.

Obviously this is a stain I need to figure out how to remove -- but I feel everyone's pain. I still haven't come up with a great solution yet.

If other readers have suggestions I'd love to hear them. You can share your tips and ideas with me here.

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Can't Even Open Lysol Power Toilet Cleaner

by SR101 Reader

I can not even open it.

I even squeezed and twisted the cap, nothing came out of it at all.

Could there be a seal between the top and the bottle itself?

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OMG The Cap Is So Bad!

by Nahia
(Fort McMurray)

The cleaner itself is good but the cap!!!! Omg! It's sooo bad!

It cleans real good but I can't stand the spills!!!

I stained my toilet rug last night due to the side spills!!

I'm still wondering how I'm going to get it off because it's tough on rugs or any fabric : (

The caps need to go!

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The Bottle Makes A Dangerous Mess

by Kim
(Chicago)

YES! I had this problem today.

I squirted cleaner in the bowl and turned it upright and it gushed all over my hands and marble tile floor which is now full of dull etched spots.

DO NOT BUY THIS PRODUCT.

I have filed a complaint via email but I'm doubting I'll get any compensation from the manufacturer after reading these comments.

Makes so much sense to put a toxic chemical in a bottle that spills all over the place, including your skin.

Thank you Lysol.

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Lysol Toilet Bowl Cleaner With Bleach's Cap Is Exasperating

by SR101 Reader

An SR101 reader wrote me a quick comment about the dispenser for Lysol toilet bowl cleaner with bleach.

SR101 Reader says:

I agree with the first review--Lysol product is good, but it is exasperating when the cleaner doesn't dispense as it should.

And short of putting the cleaner in another bottle (no easy task), there isn't much a person can do to correct the situation.

Taylor says:

It is interesting that I've gotten so many comments and people writing in about Lysol's toilet cleaner caps and dispenser.

Does anyone else think this is a particular problem with Lysol's design, or is this a problem for toilet bowl cleaners across the board?

You can share your opinion or review of toilet cleaner here, or read other reviews that have already been submitted.

Related Links At Stain Removal 101

{I-Q} Household Cleaners Reviews

Tips For How To Clean A Toilet

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Comments for Lysol Toilet Bowl Cleaner With Bleach's Cap Is Exasperating

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yes, they Lysol bottles are unusable
by: Anonymous

We can't open the bottles at all. There are no instructions at the Lysol website, and no way to open the bottles. I can't tell if the contents are any good, since nothing will come out. We will ultimately just use a razor knife to cut the tops off and refill an old bottle. Terrible product and customer service.

frustrating!!!!!
by: Anonymous

I can't even open mine. Then I tried to saw off the pin at the end
then I had to burrow a hole in the bottle. Eventually it leaked all over my blouse. Terrible.

Blue spots dripped from bottle on carpet
by: Lisa

This was the kiss of death! Spots were dry before we saw them. We moistened with water and then used paper towels to get up the moisture. Tried "Spot Shot"-nothing! Then we read about using a bleach mixture with a bleach neutralizer (our carpet is dark). Thought to try the club soda and baking soda but then thought about OxyClean. I read box and we followed the instructions . . . .WORKED PERFECTLY . . . WHEW!

Double Cap on Bottle?
by: Jo O'Farrell

We bought a bottle of Lysol Toilet cleaner today. When I finally resorted to using pliers to loosen the cap it came all the way off, revealing a plug that completely stopping any product from coming out. My husband finally managed with a knife to cut the tip of the plug so I put the cap back on and cleaned the toilet. But when I tried to tighten the cap it continued to leak if the bottle was tipped over. It wouldn't tighten enough to actually close the bottle. It did a fine job of cleaning the toilet but next to impossible to use.

Max Coverage Complete Clean dripped on carpet
by: Jan

My house cleaner has dripped some of this product in a stream across my beige carpet. Any idea how to get the stain out or lessen the stark blue color?

spilled in cupboard
by: Michele

I love this product for the toilet. Unfortunately it spilt all inside my cupboard. Now I cannot clean the blue residue stain. This made me really upset.

I won't buy it again
by: Anonymous

Having a horrible problem with the caps as well!! I've returned at least 3 to the store and struggled with several others over the year. Because of this, the last bottle I bought spilled all over my carpet and ruined it after ACCIDENTALLY dropping it. (Yes it was my fault it dropped). However, had the cap not been loose due to breakage, it would not have spilled. I will NEVER buy the toilet bowl cleaner again! definitely switching products, cause of the CAPS, not the product!

I thought it was just me
by: Judi

I have had the same problem with it running down the sides. I have thought that I have gotten the drips only to look a little while later and see a puddle on the floor. Also I find some of the lids really hard to open and close.

I thought it was just me having this problem. Glad to see it isn't. Sorry.

Not a happy camper with this. As this has been the cleaner that I have used for years.

version with bleach
by: Gerry Thalen

I had the same problem with the cap leaking. I am highly educated, mechanically inclined. I fix all kinds of things in my home as well as create solutions for small problems on my own. I could not get this product to work. I bought a three pack in Costco a few years ago. I wasted two of them trying to use them. I had to resort to Clorox toilet wands, which I now use.

I don't like throwing away extra "stuff" but the Clorox wand refills work great and never miss. I recently found an unused bottle of your Lysol cleaner with the angled neck and I tried again. I felt like Charlie Brown with the football. Curses...foiled again. And it leaked on my granite countertop. Just hoping that clears itself up.

Either the product package was flawed on all three, or I am just too stupid to use the product. In any case, I've thrown away my last bottle of unused cleaner.

Blue bowl cleaner on carpet
by: Juanita

I spilled the blue toilet bowl cleaner on my red carpet in the bathroom. How do I get it out of the carpet? I have used water on it. No luck..

stained our light green rug
by: Karin Klassen

Blue toilet bowl cleaner spilled onto our light green rug, leaving a huge and deep blue stain. We tried Bissell upholstery cleaner and Spot Shot on it to no avail. Do you know of anything that might remove this? HELP!

stained carpet in car - HELP!
by: Melinda

I spilled Lysol blue toilet bowl cleaner on my carpet in my car. It was in a bag of trash and leaked through. Can you please help?

Cap Issues
by: Sandi

I will never buy Lysol again as I just cannot get the cap to work. It is SO frustrating. There is another product - 'Duck'? It is way better. Goodbye Lysol until you sort the cap out!

how I removed Lysol stain from counter top
by: John

Try "Spray Nine". It just worked for me.

Granity vanity countertop stain
by: Bobby Brown

Have you determined how to remove the Lysol stain to a granite countertop?

Arthritis prevents me from opening
by: Anonymous

I'm a 81 yr female with rheumatoid arthritis in both hands. I CANNOT squeeze the cap with either thumb or any other finger to open it. I tried to open it with pliers & of course the product shot out the sides ruining my rugs. I use (or try to use) the Lysol Power & Free toilet bowl cleaner with Hydrogen Peroxide. It's the best cleaner I've found but the caps are impossible for me to use & I live alone & do my own cleaning. Please remember that MANY people have this painful disability & cannot possibly use these containers! Why not a screw cap instead?
Thank you for your attention to this matter!

Cap problems made me switch
by: Taylor

Have purchased both brands(Lysol and Clorox). Have changed from Lysol do to the fact that the blue cap was so hard to get open and it would leak all over the floor. Started to use Clorox cleaners & I'm having the same problem. Cap hard to turn and get open. When I finally get it open it starts to leak all over the side of the bottle. I will not buy these products any longer. I will go back to the store & buy products that I don't have to work so hard to get them open or have to clean the floor and bottle when I'm done with them. Please Lysol and Clorox fix the problem.

Just too hard to open
by: Anonymous

Can't get them open. Can't read any of the stuff on the label, it is printed so small and also in a color that doesn't show up. May have to go back to Clorox or some other brand.

Cap just awful
by: Susan

I have 3 plastic bottles of toilet bowl cleaner. Got one (black bottle) open once and cannot get it open now even with pliers. First time opening I got on counter and stained counter. Wonder how much they tested this (easy) cap. May have to take them out on the gravel and cut top off with knife and put in a glass bottle. Very disappointed with this product, just the miserable cap, otherwise contents are good.

Baking soda works
by: Anonymous

Thank You!! I was able to get the cleaner out of my carpet thanks to your advice. I like you used many different combinations of cleaners, but nothing seemed to be working until the Baking soda. Thanks!

cap difficult to open
by: Karen

I don't have a problem with the cap leaking, as others here have. My problem is the child-proof nature of the cap. It is so difficult to open that I've had to leave the cap only partially closed so that the child-proofing portion doesn't "click."

Leaking from under the cap - always
by: Anonymous

What is up with this? At first I thought it was because at one point I was using an off brand. But now it is Lysol as well. Every time. This has been going on for some time now. It oozes out onto the floor, or counter top from underneath the squeeze to open cap. What can be done?

Stay away from this brand - cannot even open the cap
by: Anita Sands

NO MATTER which way I turn the cap, clockwise or counter clockwise, nothing comes out. I don't have the receipt. The bottle is new, untouched, never used. FULL. Do I go BACK to the market and get a new one? ANOTHER BRAND? Ask the market manager to clean his market's toilet as we try to get it to work? Or even go make a whole trip to and from the market for this problem? Gas is same as I spent on product! Gas and time now. And no receipt. What a headache. Stay away from Lysol blue bottle toilet cleaner.

wool wash
by: Anonymous

I have always put the shower curtain in the washing machine with woolwash. The one containing eucalyptus oil. It cleans and disinfects at the same time.

Very easy to open the cap
by: Anonymous

Press the red tip down and twist the blue cap anti-clockwise with a slightly more pressure. The cap will then move a bit more and you will hear a "click" sound.

leaking caps!
by: Leo

I also purchase Lysol products but have found the same problem with Toilet Cleanser caps. They leak. A lot. After each use. It drips down the sides and is not only aggravating but a mess! I know something can be done but it seems not to be a priority.

Lysol blue cap does not work
by: AZ Kat

Lysol needs to redo these caps. I also cannot open the 6 bottles I own. Time to find a new product.

dangerous and corrosive
by: Glenda M.

Lysol toilet bowl cleaner has faulty tops. The product dribbled out onto new carpet and bleached out the color. After I noticed it had dribbled on newly painted (900 dollars) bathtub and removed the colour in dribbled fashion.

The company was very poor. They lost all records of our first contact. They promised to send box to study bottle. Nothing came from then. I phoned them back. They had lost records.
The first call had said to wait for a box. The second representative was much worse. This is the worst customer relations I have ever experienced. That and they had me on hold for so long.

Well they owe me for my time, carpet, and bathtub repair. She offered a 2 dollar coupon for more Lysol. After the damage it had done it was a horrible joke.

Agree with "Anonymous" comment above
by: Diane

I was frustrated too, but I followed the advice of "Anonymous" to twist the blue cap counter-clockwise with slightly more force than you think necessary. The cap will then move a little bit more in a counter-clockwise direction and you will hear a "click" sound. At the same time the tip of the nozzle will move downward and you will be able to squirt the cleaner out.

This is somewhat counter-intuitive because you would expect the liquid to come out when the nozzle tip is in an "up" position but in my experience it comes out only when the tip is in a "down" position. I did not have to press the red tip down as "Anonymous" suggests, though - it moved down by itself.

Opened finally
by: Anonymous

Thank you. I bought the Costco supply of cleaner. Read through all the comments concurring with each one. Finally some one said turn the cap left then right. I've spent a month trying to just open the bottle well this worked, but I did have to use pliers both ways to create enough force. Last time for this product. Too bad.

opening a Lysol squeeze cap
by: Anonymous

I have weak fingers, and this cap reduces me to tears. After trying & trying w/ thumb and forefinger and then pliers (won't open wide enough) finally tried something that worked instantly and easily. Nothing short of a miracle. (Hope I can repeat on the second of the two-pack.)

Take ordinary cheap, scissors-type kitchen tongs. Grasp the cap on the squeeze lines, but hold tongs vertically instead of horizontally (intuition would suggest horizontal would be better for leverage, but what you need is the pressure, not the torque).

Hold bottle with one hand and with the other, squeeze the tongs (gently at first) and try to twist counter-clockwise. If it doesn't budge, press and bit harder. I was gobsmacked how little pressure I needed using the tongs.

struggled for 20 minutes to open
by: Anonymous

Hi I am a fan of Lysol products, but I will not buy this product again. I am a 71 year old widow, so only me here to clean my bathrooms. I have struggled for 20 mins now trying to get this open and I cannot. So frustrating, not to mention my hand is now very sore from squeezing and trying to get this thing open.

Frustrated!
by: Anonymous

I like this product but dread it every time I have to open a new bottle. The caps are very hard to open. I have been working on trying to open the cap for 20 minutes now and have given up. I am going to the store now to buy a different brand and will not be buying the Lysol product until the caps are more "consumer friendly."

Caps hard to open
by: Anonrymous

Why are the caps so hard to open? Shouldn't there have been quality checks to ensure the product was completely functional before putting it on the shelves for consumers to buy? I'm about to give up and just get my money back. Too bad though, I really like Lysol products.

Lysol cap
by: Anonymous

So annoying. No matter how careful you are after you dispense the cleaner it comes out around the cap and gets on everything. Stains on the cabinet will not come out. Love the product but will not purchase again because of the cap.

Cap is very hard to open
by: Rich

Bought a couple of bottles. Fist one, had used a hammer to open. Second, trying now, will need the hammer again. Wont have this issue going forward, as I will not buy this Lysol product.

Lysol toilet cleaner cap.
by: Anonymous

Could not open. Used enough force that the bottle distorted. Had to cut off the cap locks. Now the bottle opens and closes with ease. Will not buy again unless cap is redesigned. Child proof medicine bottles work and do not require tools to open!

Lysol cap needs re-engineering.
by: Bob

Have read previous post with a smile.
Stop answering with ways to clean blue on carpet.
Start with Lysol recognizing a dysfunctional cap and work on redesign.
Hey COSTCO no more business from me on malfunctioning Lysol bowl cleaner.
Where is David Horowitz?

I got the cap open with tongs!!!
by: Anonymous

The tongs worked! Thank you very much to the commenter who suggested using scissor type kitchen tongs and holding them vertically instead of horizontally. My little old hands were still not strong enough to open the lid while holding the tongs upright using the handles, but lowering my grip further down the tongs worked. Will not have to return six bottles of cleaner to Costco and can move on to something else. Hope for better lid to use in the future after I use up six bottles. May not buy again.

lysol packaging engineer should be fired
by: Edgar

The older bowl cleaner container in 2017 worked without leaking. The newer design obviously was not tested by the factory. It appears that Lysol did not care enough about their customers' safety.

I will definitely change brands. Lysol caps and spout design creates a mess. The benefits of using Lysol does not outweigh the waste of time.

Defective Cap
by: Anonymous

Yes, Lysol has recently changed the cap to obviously a cheaper cap. This was not a issue before. Leaking all over and wasting product. Shame on You!!!!!!!!!!!!!!!!

Stain on Countertop
by: Anonymous

I had the same experience as Judy. I used Lysol toilet bowl cleaner and laid the bottle on the countertop in the bathroom, while cleaning toilet/bathroom. The cap, although closed, allowed the liquid to seep out. When I discovered the leak, it was too late. The countertop has a stain in the shape of the bottle's bottom edges. Looks like countertop is bleached, and no idea how to fix this. Disappointed with the top, which wasn't like this before. Never had this problem! I would appreciate any suggestions on how to remove stain.

it works if you squeeze it on the lines marked
by: Anonymous

I too struggled with opening this bottle, as my hands are old and weak. Until I read the directions carefully and then I squeezed on the lines marked on the blue plastic, and turned, and voila, it worked. Of course that required reading the directions, using my reading glasses and being determined! I was almost reduced to tears before I figured it out, almost threw out the bottle. And a previous bottle had leaked. Time for them to change the design, and I applaud efforts in that direction. I won't be buying it again, but had a four-pack from Costco to use up.

caps VERY hard to open
by: Julie

I bought a 4 pack at Costco and I got the first one open with no issues. I tried the next can't get it open... tried the other 2 same issue. I even took a hunk of skin off my finger. I work for a dispensing closure company you may want to contact them to see if they can design something better........ guess I start using straight bleach

Lysol Toilet Cleaner Caps impossible to open
by: Anonymous

Lysol Advanced Deep Cleaning Toilet Bowl Cleaner impossible to open

Lysol bottle caps
by: Texan

I agree with comments about Lysol caps. I can no longer buy this product because I can’t open them without a huge struggle. Not worth it. I am an older person and find this ridiculous. Any responsible adult knows to keep these type products away from children and pets. Why can’t u offer two styles of bottles....one for the ignorant and one for the responsible?

Leaky caps
by: Elaine bertrand

Finally someone else agrees with me. I've tried numerous bottles and the caps leak. Today I said no more lysol toilet cleaner for me. You just lost a good customer

toilet bowl caps don't work
by: Anonymous

fix your caps - you've been told!!

I had the exact same problem with cap not working

Cap does not work correctly.
by: Anonymous

I buy Lysol Toilet bowl cleaner in bulk from Sam's Club regularly. I love the product except for the faulty cap. Out of 16 bottles of this cleaner only 3 have had a properly functioning cap. The others are difficult to open initially and once opened cleaner runs out the sides of the cap instead of through the spout and this makes a mess and wastes the cleaner. One bottle even had to be opened with pliers the first time and then the cap broke and had to be thrown away. Lysol - PLEASE change the way your manufacture your bottles!

leaking lids AND can't open the bottles
by: Betty

Number on the back of bottle - B18074-NJ2-10:19-L2

Not sure what the problem is, but have been buying Lysol Toilet Bowl Cleaner for 35 years and never had a problem until just recently.

Very Frustrated, and like the previous complete...I don't want it spilling/dripping on my floors.

Same problem
by: Anonymous

I have used Lysol toilet cleaner for years and the cap problem is relatively new, but now I have a few bottles and can't get them open without getting the product all over my hands, sink, whatever is near. I am glad to know it's not just me. Very frustrating. I have to find a new brand.

Lysol
by: Anonymous

Cannot open the Lysol toilet bowl cleaner. Squeezed as hard as I could and nothing came out. A little brown stick pop up when I turn the cap and I think it is blocking the cleaner

Bad top design
by: Kim Moore

Lve Lysol products but have two bottles that after using the product and closing it-it leaks continually!! Ruined paint where I had set it down. Could be dangerous with children and/or pets.

won't work
by: Lori

I just bought my last bottles of Lysol Toilet bowl cleaner as the cap does not function!!!!!!!!!!!!!!!

Lysol should recall this product
by: Anonymous

I purchased the Lysol POWER bowl cleaner 4-6 months ago, because it's impossible to clean the entire under bowl with a brush.

The cap wouldn't turn enough to dispense the product. I tried many times, squeezing as the instructions indicate, and nothing happened, except a frustration.

Today, I went online and saw a woman demonstrate the issue. She tried tools and finally resorted to a hammer. I used the heaviest thing in my kitchen to whack the lid. After three times, it popped off. Now, I can use the product, but the blue topper is demolished. Good thing I don't have TODDLERS!

In an effort to make this product safe around children, they've put thousands of their customers at risk to getting toxic product on their skin or in their eyes, as they attempt to open this poorly engineered cap.

Lysol Toilet Bowl Cleaner
by: Margie Smith

It is impossible to squeeze and turn the top on the Lysol Toilet Bowl Cleaner.I purchased a 4pack from BJ's and had to cut the cap off all of them. I'll be switching brands.

Impossible to open
by: Liz

I HATE the cap. My adult son and I have both tried to open it and can't. It's not only child proof, but adult proof. What's the point, if you can't use the product?

The caps are terrible
by: Anonymous

I'm looking at an alternative now, these caps are completely unacceptable, especially for a corrosive product. An all-purpose cleaner will do the job.

Honestly, I'd be embarrassed if this was my product.

Just threw out a Costco six-pack
by: Jim Gebhard

This Lysol product has got to be the worst container design I’ve ever seen. I opened two of the six bottles purchased in a Costco six-pack and used a small amount from each. I thought the first leaker was an exception, but the second leaked all over too. I threw them all out including the four unopened ones. Never again will I buy this product.

Defective caps on "Lysol" toilet cleaner bottles. 946ml size.
by: Bill

I have been buying the 4 pack bottles from Costco,,"Lysol Advanced" 20 % more ". The caps are crap. When dispensing, it seems the caps fill up and it pours from the sides of the caps, when I stand it up, the product flows down the outside of the bottle. This is only recent, maybe the past year or so. I will not buy it again. It makes quite the mess. All bottles did the same thing. I have to rinse the bottle in the sink and leave it there till all the liquid that built up in the cap stopped flowing.

hate using this product
by: Sherri

I hate using this product because every time I use it and turn the cap to close it up it leaks all over the sides and I have to wash the bottle off. What a pain. Lots of product wasted. Will not be purchasing in the future.

having the same problem
by: Heather Marrelli

I am having the same problem with the lids leaking, not squirting directly and not closing properly! It’s very frustrating, especially since this is my favourite bathroom cleaner. I’m 44 years old and this is the same product we’ve used in our home since I was a child. I’m not sure exactly when this company switched it’s manufactures or lid distributors, but they’re horrible! Please tell me that your company is in the process of fixing this issue.

stopped using it
by: Lori

We stopped using it at work because of it leaking down the sides of the container.

I cannot get the darn cap to open
by: Anonymous

I don’t think of myself as having weak hands but I cannot get the darn cap to open. I totally believe in safety for children but honestly, when I have to get pliers out and squeeze and pull at the same time with great strain, it’s time to get a different product. My hand still hurts after struggling for about 10 minutes an hour ago. I have had to use a baggy with a rubber band around the top so I don't have to hurt my hand when I use the product again. Please fix this!!!!!

doesn't dispense correctly
by: Janet

The cap on the latest bottle I bought doesn't dispense correctly. I have to squeeze the bottle exceeding hard to get it to disperse a small trickle of cleaner. Suggestions?

Super unhappy
by: Tianna Carscadden

I own a residential cleaning company, and always purchase Lysol toilet cleaner to get them to sparkle.

This week alone the leaking caps have gotten on 2 of my clients carpets and now I am responsible to pay to have it taken care of.

This is completely unacceptable and the solution (fixing the caps) is an easy fix .

Super unhappy.

cap leaks
by: Anonymous

difficult cap, always side leaks

Very dangerous considering the causticity of the product!
by: Billie

I've used this product for years. Something faulty about my most recent purchase. Used it and it seems product shoots all up inside the 'protective' cap, then slowly runs down the side of the bottle for up to twelve hours. I wiped the bottle off repeatedly and even tried rinsing up under the cap; all to no avail. Very dangerous considering the causticity of the product!

stained counter and then carpet
by: Joe

I have purchased 2-4 packs from Costco and every bottle leaks from the cap. I didn't realize it with the first pack and it ruin my bathroom counter. Although ticked off, I purchased another 4 pack and this time, thinking it was a one off, I set the closed bottle on the carpet outside the bathroom and wouldn't you know it, I now have a big blue stain that I have yet to get removed. Not sure if it is a new design but if you could come up with something to take care of my problems, I would appreciate it.

leaks horribly
by: Dawna

Cleans well, but I cannot open it by myself, and I am not elderly. It also leaks horribly.

Worst bottles ever
by: Debbie Karns

Worst bottles ever and have been for years. They crack on the sides and leak and the sometimes the bottle leaks from the cover. Definitely have damaged some carpet and etched some tile floors.

what a mess
by: Ruth Ledyard

I have been purchasing this for years from Sams. The last few years I have trouble opening the bottles and after use and while closed, they will leak from the top down the sides and puddle on whatever they are sitting on. What a mess and they all do it! I am ready to change products. Please fix this.

cap is almost impossible to open
by: Carol Bowman

I will be changing brands because I find the cap is almost impossible to open. It seems the caps are put on in such a manner that normal opening from years passed has disappeared. You can see from looking at the unopened bottle that the cap is slightly crooked so that when you try the normal squeeze and turn it just doesn’t move. The bottles also leak after opening. I have had to use pliers to open the containers. I have used this product for years but will find another - one that I can open without a fight!

squeeze and twist tops are non functional
by: Anonymous

The squeeze and twist tops are non functional. Cleaner oozes out the sides and makes a terrible mess. Once opened it will never function correctly and must be thrown out rather than used because the caustic solution bleaches out flooring, clothes etc. if left in contact for long.

my suggestions
by: Dawn

To lysol product packaging managers,
or to whomever this concerns,

I really like the lysol toilet bowl cleaner, period.

BUT, I AM EXTREMELY TIRED OF THE CAP LEAKING AFTER USING IT.

MOST TIMES IT CONTINUES TO STREAM DOWN THE SIDE OF THE BOTTLE ONCE IT'S OPENED. IT MAKES SUCH A MESS AND IS SO FRUSTRATING!

NOT ONLY THAT, BUT MOST OF THE TIME I CAN'T EVEN OPEN THE CAP!

Apparently, many other consumers have the same experience and complaint. I do not close the cap immediately after using for the reasonable anticipation that I may have to use a bit more, maybe because I missed a spot. But I don't think it matters, as after closing it still seems to leak a bit.

Also, being 64, I guess I'm considered a senior consumer now, I do not have the strength in my fingers anymore to even open the cap, after like 5 minutes of trying. Just today I had to wait for my 36 year old daughter to be here to open it for me! Extremely frustrating!

I'm getting so annoyed with not being able to open the cap and then having the darn bottle cap leak, that I am going to look around for an alternative product with less hassle.

Lysol company seriously needs to figure out a different cap system.

Even if it has to be childproof, which I feel is a good idea, something needs to change.

How about this for an idea: A push down and twist cap like on aspirin bottles. ut when cap is opened, the bottle itself has a recessed squirter type opening. Or maybe the medicine type of cap that's taller and keep a longated squirter head on bottle.

I don't know, but even though I love the product, I'm done buying it because of the hassle!

Hope somebody representing Lysol reads this!!!!

all my employees complain about this product
by: Laura

I have six employees that I purchase the Lysol toilet bowl cleaner for. I own a cleaning company. They all have complained to me that the caps are very hard to open and that when they do open they continue to leak down the side of the bottle. If this ruins one of my clients carpets or anything of their property I'm coming after Lysol to pay for this. Please do something about your caps!!

VERY FRUSTRATING!!
by: Sharol

I purchased a 3 pack from Sam's Club. Two of the 3 bottler have faulty caps. The cap is supposed to be round but instead looks mashed so it is oval instead. When you try to use it the toxic bowl cleaner spills out. VERY FRUSTRATING!!

the packaging (the cap) is horrible
by: Bozena W.

Each time I clean my toilet, the cap on the Lysol toilet cleaner leaks on the sides (and it leaks a lot! - like a volcano). I already stained my carpet. I believe the product is very good, but the packaging (the cap) is horrible. Please, fix the cap!

grrrrrrrrr
by: Toni

Can’t get the dang bottle open!!!

NOT a small leak
by: Joe

I have the same complaint about the cap on these bottles leaking outside the bottle after dispensing the product.
It will run all the way down to the bottom of the bottle, and is NOT a small leak either! - I will look for another product as well.

this is a mess and wasteful.
by: Maryanne

I too have a problem with the caps. Once you finally get it opened, it is too much then gushes out. Then you tighten the cap and it seeps all down the bottle. Surely there is a better way?

I love Lysol products, but this is a mess and wasteful.

same problem
by: David

Huge problem with cap leaking. I have bought this product twice at sam's club. The first time I thought it was just a problem with the one pack of four that I bought. I switched to Clorox and did not have the same problem. Last week I bought Lysol again -SAME PROBLEM. The cap leaks when pouring, the sealing, then again after sealed, then a third time after sealing.

C’mon Lysol!
by: Denise

I’m at an office trying to clean and purchased your Lysol Deep Cleaning Advanced Toilet Bowl Cleaner. I can’t get the thing opened! I’ve used your products for years and have had the problem before but never as bad as this. Usually I can finally get a grip on it with a wet rag, but I just won’t be able to use it until my husband can open it. Really? I’ve had the caps leak before. C’mon Lysol! Do you want us to buy your products or not?

had to use pliers to open
by: Debby

This is the 2nd set of 4 in a box I have bought from BJ's and the tops are not positioned to be able to turn the cap to use it. I can see where the indention is to be able to "squeeze" and turn to open but I can't get there. Do you sell "irregular" items to BJ's. I have never had a problem before 2017. Change in equipment? Now I have to use pliers to get the top to move so it can open. :(

damaged bathroom surfaces from leaks
by: Scott

I’m having the same issues as others who’ve wrote about these squeeze bottles. After first using the product and following directions properly I was left with a bigger mess than before. It seems there’s a defect in the design of the twisting cap. After I was finished using product the contents leaks out and down the sides even after closing and locking the cap. When I stored it under the sink it had leaked a lot more and damaged the surface of my brand new bathroom vantitorium. If there's no remedy to this I can no longer afford to keep repairing the damage it causes and will not be purchasing this product anymore.

second bottle with the same problem
by: Cheri

I do very much like Lysol cleaning products, but I find the cap on the toilet bowl cleaner almost impossible to open and close, and it leaks. Very poor design and unless it's changed, I won't buy this Lysol product anymore. This is the second bottle with the same problem.

no way to open it
by: Cynthia Kraus

There is no way to open it

Bought it 2 weeks ago and have read and reread how to open and still can no do it

Will buy another brand and toss this and call it a learning experience

stained bath mat and floor
by: Renee

Yes, I have had problems with the caps. Once turning the bottle upside down it drains down the sides of the bottle going everywhere. I had to clean the toilet in the middle of the night. A friend's child was staying over night and she said she was sick and going to throw up. I hurried up to clean the bowl, so she could kneel down to throw up. After turning upside down to squirt in the bowl and turning it back up a large amount came out from under the cap and down the sided of the bottle. This got all over my hand, my nice bath mat and now my floor is stained. I have been working on the floor stain with no success.

stained newly painted bathtub
by: glenda mcbride

the lid leaked and dribbled all over newish carpet. it was after noticed we tried to wipe it that i noticed the products dribbling from the defective bottle cap had also dribbled on our newly painted bathtub. the company did not take any responsibility and offered me a coupon for a new lysol. very funny!i had no idea lysol or their management could be so bad, uncaring and very irresponsible.

caps are impossible to turn to open
by: Linda

The caps are impossible to turn to open. My husband had to use pliers and then cut himself trying to cut the tabs off to open the bottle. I like the product but will have to buy something else to be able to avoid injury and get my toilets clean.

my frustration level has peaked
by: Doris

The cap is impossible to open one out of every two bottles. It's a wonderful cleaner, but my frustration level has peaked.

Very dangerous
by: Anonymous

Cap leaks all over. My hands were covered with the stuff. I switched to Clorox bowl cleaner but have a hard time finding it so I had to go back to Lysol. The same thing happened again. I will never buy this product again if they don't fix the nozzle problem. Very dangerous. Who ever engineered this probably doesn't use it.

Lysol blue power toilet bowl cleaner stain off my laminate floor
by: Lorna

I have a stain from the lysol power toilet bowl cleaner's bottom that stained my laminate floor. Is there any way to get it off?

adult proof cap
by: Anonymous

Both my husband and I tried in vain to open this "child-proof" AND adult proof cap. Can't open it. Spent our money on a cleaner that is unusable. p.s. We both work-out

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CAUTION: This website is provided for informational purposes only. It is provided as is, without warranties or guarantees. Some stains and messes just won't come out, and are permanent. Further, some cleaning methods can harm your item, so if what you want to clean or launder is sentimental or expensive call a professional. See disclaimer of liability for more information.