Hagerty Silver Polish Aerosol Spray Review - Problems With Sprayer
An SR101 Reader, "Tarnation" shared this experience with Hagerty Silver Polish spray, in the aerosol can, which is called "Silversmiths' Spray Polish."
SR101 Reader says:
I bought the Hagerty silversmiths' spray polish. Initially I was very pleased, despite the uneven spray.
That only lasted for the first third of the contents, and then it would only spray for about half a second. Clean nozzle, shake like crazy, and get another half second of product dispensed. Repeat and repeat and repeat...
I called the company -- they were very dismissive and said no replacement could be made without a receipt. Who saves receipts for this type of thing for months? Who spends time trying to bilk a company out of a replacement can of silver polish?
Based on the number of hits on Google for this problem I would think the company would be concerned over their reputation. Luckily, I still had some left over polish from another company to do the job before my guests arrived.
Thanks for sharing this problem with the aerosol spray version of Hagerty silver polish. That sounds frustrating to not be able to use about 2/3 of the can of something you've purchased.
When I did a little research on this, I found that Hagerty also makes a pump version of this spray polish (see picture to the right). I was wondering if anyone has tried this version, and if they've got any problems with its pump?
In addition, I would love to hear from even more people who have used the silver polish made by this company. There are many other versions available, including liquid polishes, for example. They are a leader in the industry for cleaning silver, so I'd like to know how other of their products perform.
Company's Directions For Fixing Spray Problem For Aerosol Cans
I agree with just about everything Hugh writes (see below), I didn't notice uneven coverage, though.
The spray polish did stop working after about 10 minutes of use and I tried everything to unclog the nozzle, stuck a pin in it before and after soaking it in hot water, etc. and nothing worked.
I finished what I had to do with elbow grease and an old reliable product.
Later, I called Hagerty and the receptionist first asked if I was a retailer or consumer.
She was familiar with this aerosol spray can problem and immediately offered the solution (see below).
It is not a problem with the nozzle.
I asked what was causing the problem, she didn't offer outright. From what I could understand (so don't hold me to this), when Hagerty changed the formula with the R-22 and it sits unshaken for a while part of it congeals.
So combine that gel with the frozen compressed air one gets from using an aerosol can for a few minutes and it all freezes up.
<*< Hagerty's fix is to soak the entire can in warm water for 15 minutes (don't expect or try to make the whole can completely submerge). The water should not be too hot or the can will explode but warm enough that you can imagine the contents really liquefying and flowing like water.>*>
The receptionist said this can be done at any point whether you've never used the can, used it for a few minutes or whenever.
I may try this, if I do I'll come back and post and update as to how it worked.
I say "may" because I have mild asthma and aerosol cans and I don't get along, but this came with a gift so I felt obligated to try it.
I was very pleased that the odor did not linger at all like other aerosol sprays, gone as soon as the spray dissipated (about three seconds after I released the nozzle).
I will say that I was really prepared, I used my rescue inhaler 20 minutes before as a preventative, had open windows for cross-ventilation (there was a nice breeze that day so I didn't use a fan to push the air through), and had a mask ready.
This Spray Polish Now Has Acetone & Don't Like It As Well
I've been using this product for about 10 years, the can with 14.5 oz. I just reordered and the can now is 8.5 oz and the same cost of $15.75, making it very expensive.
Be very careful using the new smaller can, it now has acetone which it didn't have before. It smells bad and if you have any breathing problems at all you could have a problem using this.
I just bought six cans and will have to return them. I have COPD and using it to clean one bridle I can't breathe. Too bad, it seems once a company has a good product, they find a way to cut corners to make more money.
I once was very high on this product but would never recommend it again. Way too expensive, smells bad, and doesn't shine as good as it did. I had to go over everything twice.
Hagerty Aerosol Spray Polish Has Terrible Spray Nozzle
by Hugh Edwards
This is a great silver cleaning product but it has a terrible spray nozzle.
It just will not stay unstopped.
All the Hagerty recomendations for fixes don't work.
I like it but am going to have to give up on it. They don' have a solution regardless of what they tell you.
Sorry to hear you are also having this problem Hugh.
There's nothing more frustrating than having a good product ruined by lousy packaging.
I'd love to hear from other people who've used this product or any others from this brand, sharing how it has worked for you. You can share your review here or read other reviews, including of other brands as well.
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Comments for Hagerty Aerosol Spray Polish Has Terrible Spray Nozzle
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