Easy Off Heavy Duty Oven Cleaner Caused Stainless Steel Discoloration

by Vicki

Vicki has shared her experience with Easy Off heavy duty oven cleaner (the one in the yellow can).

Vicki says:

I read on the back of the Easy Off yellow can that I could use it on stainless steel appliances so I tried in on my stainless steel fridge.


It total discolored the handles!! And I am trying to sell my house with the appliances and now I don't think the buyers would want the fridge now!

Taylor says:

Vicki, I am so sorry to hear that you had a bad experience with Easy Off oven cleaner.

There are, of course, several versions of Easy Off, and the yellow can is the more heavy duty version of it. I looked myself at the instructions, to see what they said, and it did indeed say that it is "Ideal for cleaning ovens/oven doors, BBQ grills, broilers/broiler pans and stainless steel surfaces."

The only thing I can think, based on your description, is that perhaps the handles on the refrigerator were not stainless steel like the face of it, since it sounds likes it didn't hurt the face of it, just the handles. That, of course, is little comfort to you now, and I don't know for sure it is even true, just a guess really.

In the future, for just cleaning light dirt and soil of stainless steel items (not burned on gunk like you need oven cleaner for), I would suggest using one of many stainless steel cleaners on the market.

I would suggest calling the manufacturer, Easy Off, to complain about the damage to your refrigerator handles. They may have a suggestion for fixing the damage. (Typically there is a customer service number listed on the can.)

***Update: I also got this suggestion for Vicki shared by a reader, Hikingagain, who stated:
I bet you can purchase new handles. If you still have the book that came with the fridge, call the customer service number to find out.
***End Update

I would also love to hear from others, sharing if they have had a problem with Easy Off Heavy Duty Oven Cleaner on their stainless steel surfaces, or otherwise what your experiences are with the yellow canned product. You can share your own oven cleaner review here, for this or any other brand, or you can read other reviews already submitted.

I have lots of reviews of the Easy Off Oven Cleaner, Fume Free Version here.

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Easy Off Heavy Duty Oven Cleaner In Yellow Can Also Ruined My Stainless Steel Surface

by Mrs. Nettles
(Rochester NY)

Where the Easy Off Heavy Duty stained the back of the stove.

Where the Easy Off Heavy Duty stained the back of the stove.

Where the Easy Off Heavy Duty stained the back of the stove. Close up view of the panels/handles. Against a glass splash - stained stainless steel looks awful. This is what it looked like before using the yellow can of Easy Off.

I received this story from Mrs. Nettles, who also used the yellow can of Easy Off Heavy Duty oven cleaner to try to clean her stainless steel surfaces, in this case the outside of her stove. She also provided several photos of what happened to her stove when she did this.

I previously received a story from Vicki (see above) who used the product to clean her stainless steel refrigerator, and it caused damage to some of the stainless steel surface. Read the story above for full details, and my response to Vicki, so that Mrs. Nettles subsequent story makes sense.

From these two stories I would now caution everyone not to use this product to clean stainless steel surfaces, just to be on the safe side. The problem though is that the product, when you read the instructions, says you can use it on stainless steel surfaces which means I'm afraid damage like this will continue to occur.

Mrs. Nettles says:

Per Taylor's response to Vicki I called the customer service number and got absolutely nowhere.

What I was told is the cleaner is for ovens, not exterior services of ovens. Basically I was the bonehead who sprayed a toxic product on my $2,400.00 stove regardless of the suggestion that it is safe for stainless steel surfaces.

I was told to create a paste of baking soda and water and to let it sit for 10-15 min and then remove it with paper towel. I pray that this works.

I will tell you this -- I will never knowingly invest in an Easy Off product of any kind. What an awful experience.

Taylor says:

Mrs. Nettles, I am so sorry to hear that this happened to you. Hopefully, however, now with both your and Vicki's stories more people can avoid this problem because they will know not to do this.

In addition, I know I'm just one person, but I will try to contact the company through some social media channels, to show them this page and what happened to both you and Vicki. If nothing else, it might help them change the language on their instructions so they don't say it is safe for stainless steel anymore, which would also help more people avoid this problem in the future since I know you relied on the language in using it on the outside of your stove.

Please tell me if the baking soda paste they suggested makes any difference, since other people that experience this problem will want to know (and so do I). *** Update - In the comments shared below several people wanted to know if this suggestion from Easy Off to try baking soda paste worked or not. One reader actually tried it and has reported back that unfortunately it does not work. Therefore, I'm still looking for suggestions from anyone for how to fix this problem (if there is a way), if you've also encountered it.

Several other readers shared some ideas that did help the problem, even though it didn't completely fix the problem. End Update***

I agree with you, the product instructions are misleading, in that it says it is safe for use on stainless steel. Your pictures, however, show this is not the case. (For readers, to see each picture in more detail just click on the thumbnail pic and you will see the bigger version pop up for you to see better.)

Has anyone else used the Easy Off Heavy Duty cleaner, and want to share a review of it, positive or negative? Clearly, I wouldn't use it on stainless steel, but it says it can also be used, obviously, inside ovens, and also to clean barbecue grills, etc. How has it worked in those situations for you?

Please share your oven cleaner review here, for this or any other brand, sharing how it worked for you. You can also read other reviews that have already been submitted.

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Easy Off In The Blue Can Also Damages Stainless Steel

by MM
(Silver Spring, MD)

Damage to my GE stove

Damage to my GE stove

MM says:

As another reviewer said, Easy Off DOES damage stainless steel.

My GE range was cleaned today with Easy Off, blue bottle, and now it has two big areas where the product was initially applied.

It did "burn" the surface of the trim panel. I do intend to call the company and ask for reimbursement.

Taylor says:

I'm so sorry it caused such a horrible mark on your stove MM.

In the past the complaints I had received were because of the yellow can variety, but it is good to know that the blue can also causes trouble, so others can be warned.

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Their Label Is Clearly Incorrect And They Know It!

by Mike H.

I accidentally sprayed some of the yellow can easy off on part of a stainless steel sink while cleaning something else and now have spots all over the sink.

I, too, called the phone number on the back of the can and was told the product says oven cleaner.

I pointed out it also says stainless steel and got a real brush off. They provided no help.

Anyone want to sue?

Their label is clearly incorrect and they know it!

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Same Thing Can Happen With Easy Off Fume Free In Blue Can

by Norman
(Texas)

After Using Easy Off Fume Free (blue can)

After Using Easy Off Fume Free (blue can)

Norman says:

DO NOT USE unless you call customer service first!

That’s what I was supposed to do because the instructions and hype on the can are totally WRONG.

My experience… The can says “safe for self cleaning ovens” but that’s wrong.

My oven’s instructions specifically say do not use oven cleaners on the interior of the oven. My instructions do not say this about the racks so I removed the racks from the oven and used this product on one of them.

Note the Easy Off instructions show a picture of cleaning a rack.

Easy Off destroyed my rack by removing the coating from the steel (yes, there’s a coating).

I’m anal about following instructions and followed the 2-hour instructions. I wonder if I used the overnight method if it would have eaten through the steel!

I called customer service and I was told they recommend trying the product in an inconspicuous area hence my first sentence warning to readers about calling them first.

The can says nothing about this trial run or calling them first and as I said even shows a picture of cleaning a rack (Step3).

The customer service rep took my info and passed it along to a specialist. The specialist emailed me “…we suggest you contact the "Jenn Air" manufacturer for information concerning your specific situation.” My “specific situation” was caused by Easy Off, not Jenn Air.

Funny, Easy Off didn’t “cut through baked on grease and food spills” as the can states but ate the finish off my rack.

Easy Off product is bad and based on their avoidance to stand up and take responsibility. I will not purchase any product manufactured by Reckitt Benckiser and I’m spreading the word.

Use Easy Off at your own risk because the manufacturer won’t take any responsibility for damaged caused by their product.

Taylor says:

I'm very sorry to hear about this Norman. I can understand how frustrating this whole experience has been for you.

When I first received stories from readers about the problems with this product and stainless steel, I assumed that it was with the heavy duty version since the first couple of readers had used the yellow can. However, clearly there is the same danger with the blue can (fume free) version as well, which is good to know (although I know it doesn't help you now.)

Thanks for sharing your experience though, since hopefully it can help someone else.

***Update: I got another submission from Norman after this was first published, giving an update on the status of his problem. He says:
I didn’t expect it but Redkitt Benckiser, the makers of Easy Off, sent me a request to return the product, pics of the damage, detailed description of the problem, and a postage paid return mailer. I mailed it out today Aug. 20, 2013.

I guess we’ll see if they stand up and do the right thing by replacing my oven rack.

Luckily Easy Off only destroyed one of my Jenn Air racks; I feel for you that have damage to your stainless steel appliance surfaces (ouch!).
***End Update

That's great news Norman! Hope it all works out for you.

***Update #2 from Norman: He did update me with what happened with the company, and it isn't good news. He said:
They refused to 'fix' the problem, simply stating their research shows their product will not damage stainless steel racks. They sent me two $3 off coupons as if I'll ever by a Reckitt Benckiser again. I shredded the coupons so no one else could use them either!
That stinks Norman, sorry to hear it! ***End Update

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Readers Search For Ways Fix The Problems Caused By Easy Off Heavy Duty Oven Cleaner On Stainless Steel

After publishing the experiences above, shared by readers, about Easy Off oven cleaner, I found out from all the additional comments I got from readers that unfortunately these problems with stainless steel aren't uncommon at all.

Here are some additional comments I received from readers, many of them trying to fix the problems caused by using this product on stainless steel.

Ahmed says:

I used the product to clean my oven top, but droplets of the product damaged the handle and exterior surface of my 3K oven. I don't know what to do.

I am waiting to hear the results of the baking soda treatment.

Kelona says:

I made the same horrible mistake.

I cleaned ALL of the exterior surfaces of my stainless steel stove with Easy Off and it destroyed it. Anyone try the baking soda trick to restore it???

Still waiting to hear about results or other suggestions. :(

Ahmed updated:

THE BAKING SODA DIDN'T WORK :(

I have also tried Bar Keeper's Friends and it didn't work as well!

Taylor says:

Sorry the baking soda suggestion isn't working.

I keep getting comments and stories from people who have experienced this problem with Easy Off harming their stainless steel surfaces.

One suggestion a reader reported that Easy Off made was to try this baking soda paste, but Ahmed has now reported it didn't work. So I'd love to hear more ideas from people who have experienced this situation to say what they tried, and if it worked to correct the problem or not.

RG says:

I damaged my stainless steel stove too by using Easy Off (Yellow).

It got these large patches on the steel parts. I tried CLR and it do not work.

I am thinking to use a very fine sandpaper to remove these stains.

Any other ideas?

Tonya L. says:

Easy Off ruined my $3k stainless oven too!

I tried olive oil! It diminished most of the white spots!

Pour onto a micro fiber cloth and rub with the grain of the stainless steel! Make sure you follow the grain of the stainless steel and rub pretty hard to work it into the surface!

It won't be perfect but close!

SR101 Reader says:

I did the same thing to our fridge.

I read somewhere to try a clean rag sprayed with WD-40 or baby oil. I tried WD-40 and while it didn't fix it completely, it looks much better.

It did fix the doors, just still working on the handles.

Elayne O says:

Hi. I have also had the unfortunate situation with the Easy Off ruining our stainless steel oven.

I'm going to try and use the recommendations here that everyone has provided, I'm hopeful they will work.

I plan to contact the company on Monday to complain as the can clearly states to be used on stainless steel.

Helen says:

I've experienced the same as Vicki. I used the Easy Off Heavy Duty on my stainless steel oven panel and on the surface appeared some white spots.

My oven is brand new and I am thinking to sell the house.

I am looking for ways to fix this. Maybe change a new panel? It must be expensive then.

I'll never use Easy Off on any steel products. However, the lesson is costly.

Cole says:

He wrote me a good article about how he fixed, at least somewhat this problem and I created a page on the site about it. You can read his recommendation to use Cerama Bryte stainless steel polish here.

Taylor says:

Well, three readers who reported at least positive results in fixing the problem, if not completely fixing it, suggested using oil based products to basically polish the stainless steel.

I would love to hear from even more people who have either experienced this issue, and also to tell me what you tried, successfully or unsuccessfully to fix it, so hopefully we can come up with a workable solution for everyone.

Good luck, and make sure never to use the yellow can of this oven cleaner on stainless steel no matter that the directions on the package so it is safe! It obviously isn't!

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Related Pages You May Enjoy

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Comments for Readers Search For Ways Fix The Problems Caused By Easy Off Heavy Duty Oven Cleaner On Stainless Steel

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I'll never use it again!
by: Barb

Same thing happened to me. It caused tiny small spots all over my oven door handle and now I have to replace it.

The oven is only a month old and cost me 2,000.00.

I was so disapointed because always used this product with no complaints.

What a bummer!!!!

Sue them
by: Anonymous

They told you it was safe to use on SS - it wasnt - sue them for the cost of the appliance. Take them to small claims court in your city.

Ruined Range Vent
by: Mark

Ughh. I spray a whole bunch of oven cleaner on my 1960's stainless steel range vent. Utterly destroyed. I can't figure out how to attach pics or I would. Little bit of silver lining; after realizing that the cleaner had eaten into the steel I just completely sprayed it everywhere and got a relatively even coat of "new" steel. I used "Magic" stainless steal cleaner and a 0000 grade steal wool and scrub along the grains and it actually looks pretty nice again. I am in the process of polishing it with some ZEP polish.

It is not as nice as it once was, but it is also much better than those little spots everywhere.

Olive oil helped a little
by: Mstattedcanvas

Hi all! I too ruined my brand new stove :( I used the self cleaner and Easy Off. Big mistake. DO NOT DO THIS! I completely discolored the inside of my oven. It turned white. Disgusting. I tried everything from vinegar to the baking soda paste. Even a Brillo. But nothing. So I decided to try olive oil (idk why but it occurred to me and I was trying to "play it off" so my husband wouldn't notice). It actually worked. Not perfect but close. I hope that when I use the oven again it doesn't go back. I'm also scared to use it and it be toxic for my family. Does this make sense?

It will not be perfect but it will help a bit. I used a microfiber cloth to wipe the olive oil.

Hope this helps. Will never use Easy Off again.

I may have ruined my parents appliance because I actually read instructions
by: Amber

My parents have a microwave with a pizza oven on the bottom of it, and it is stainless steel. My father had made a cake inside the pizza oven, without thinking that it would rise, and it made a complete mess. Dried on burnt pieces of cake everywhere. I got off what I could with warm water and a little soap, but I needed something stronger. I checked the back of the Easy Off can (Yellow) and it does say you can use it on stainless steel. Once I cleaned up the mess, I left to let it air out, but when I came back there were white splotches everywhere. Felt like a film covering when you ran your fingers across the surface. I tried soap and water again, which did nothing. Then my mother suggested vinegar. There was an improvement in how it felt on the surface (no filmy feeling) but the blotches were still there. And you really have to scrub it in. After an hour with the vinegar I only had cleaned a portion of the oven. This is all very disheartening. I feel horrible that I may have ruined my parents appliance because I actually read instructions. I suppose my next task will be to try the olive oil and polish.

the worst product ever
by: Anonymous

That easy off bang is the worst ever. I used it and damaged my stainless steel stove. I don't know what to do to fix it. I don't know how to upload the pic to show all of you the big stain it has produced.

I fixed it!
by: Solution

Use Weiman Stainless steel cleaner. After I shed some tears over ruining our brand new appliances, I used it and it worked. Thank God!

yellow can damaged my stove
by: Anonymous

The same thing happened to my stove by using the yellow easy-off, it damaged the stainless steel part of the stove. I called the number on the back of the can and the customer service told me to use "NOXON 7" another product of Easy Off. I don't believe that it will help. Please if someone has used this product to fix the problem let me know. He also said that maybe the top of the stove is not stainless steel, that's why it is damaged.

black spot on top of stove
by: Mary C

I sprayed Easy off cleaner in the yellow can on my stainless steel stove. I have black spots all over it, it look really horrible, somebody help! This really pisses me off. They should be responsible for mess up.

Use common sense
by: Appliance Tech

Read the manufacturers manual that came with the appliance for cleaning instructions and recommendations. It will NEVER tell you to use oven cleaner on the exterior surfaces. For those who don't know, most stainless steel exterior surfaces are sprayed with a clear coat (paint or coating) to help hide fingerprint marks and keep the appliance looking shiny and new for years. Oven cleaner will remove or discolor this coating leaving the stainless steel with a blotchy appearance.

baby oil to fix it
by: big boy

I've tried everything. Don't know how long it will last but baby oil seems to work. Looks like new. Put on with a dry rag, wipe off with a clean one. Good luck. Easy and works.

do not spray on your stainless steel kitchen sink!
by: Anonymous

I sprayed my oven rack in my stainless steel kitchen sink. This cleaner damaged the stainless steel sink and caused discoloration. It looks like it has a dull haze on it that will not come off. My sink is ruined! Do not spray this on a stainless steel kitchen sink!!!!!!!!

it messed up my stainless steel stove!
by: Anonymous

I just bought a new stainless steel stove three weeks ago, and the Easy Off cleaner totally destroyed the handle. I am so mad at this. Don't know what to do.

Read the directions - ruined oven
by: RuinedOvenSydney

I read the bottle, didn't see anything that suggested this could strip the coating off my oven. A fair bit of overspray got onto the outside of my oven and stripped the black coating. I didn't even think about it at the time. It's oven cleaner, I was cleaning my oven. I'd followed the directions and saw no warning about being EXTREMELY careful not to let spray touch ANYTHING but internal surfaces.

It looks absolutely terrible, totally stripped where the droplets hit. To make matters worse, I'm renting so this is going to cost me BIG TIME.

Why can't they just have proper warnings on the bottle? I will never use any of this product line again - they cannot be trusted.

Cloudy stainless steel
by: Michelle

I used the yellow can of Easy Off on the top of my oven. The surface is black and the front is stainless steel. When I sprayed the top and front of the oven by the knows I now have this cloudy film the will not come off. It looks horrible. I have tried the Magic Eraser and different stainless steel products. This is a brand new stove that looks horrible. I wonder if I can purchase a new front panel where the knobs are. Anything below the oven door was not sprayed. Any suggestions would be great.

version in spray bottle also causes problems
by: Anonymous

I was cleaning the plates to my electric stove, sat them in the stainless steel sink to clean them and the cleaner damaged the sink. I've tried almost everything to remove the stains. Nothing worked.

Easy Off Blue can damaged oven racks
by: Anonymous

Easy off low fume cleaner in the blue can damaged my oven racks. I sprayed it on, left on overnight per the can directions, and now the shiny finish is ruined. They are hard to slide now in the oven as well. Prior to this I cleaned them by hand and they looked brand new!

Easy Off Discolored My Stainless Steel
by: Mrs. Torres

I usually do not use harsh cleaners on my oven because I make sure to clean it after each use. I'm in love with my oven, it's my baby and I take great care of it. But I moved away for a couple months and rented my house and the tenants didn't love it as much as I do. When I got back there was month's worth of greasy caked on mess which was never cleaned. I usually use light cleaners but this time I had to bring out the big boy, Easy Off. I read that it could be used on stainless steel so I sprayed it all over and let it sit for two minutes or so. Well when I wiped the handles it left stains where the chemical landed. I've tried everything possible to clean it and nothing has worked. It's real stainless, the oven is worth $2,500. I don't know what to do and I have major OCD and cannot stand to see it that way. If anyone knows what to do I would love some help.

Oven Cleaner FAIL
by: Christina

At work we usually use the blue can of easy off (fume free) and it's worked great but one day owner of the bakery brought in the DREADFUL yellow can. I sprayed it on 5-24 ct commercial grade cupcake pans and within seconds it was ruined no matter how fast and hard I scrubbed and we ended up just buying all new pans. On the upside I was given the ruined pans as a FAIL trophy. Now that I have them is there any way to fix it?

Ruined
by: Anonymous

Yellow can easy off just ruined my $1000 stainless steel sink. Cleaning lady decided to use it on there while I was napping now its completely ruined. It's a year and a half old, only my dream sink/kitchen!

On stove bottom handle
by: Byzzie

I wrote a comment yesterday that I sprayed Easy Off on my stove's bottom stainless steel handle and unfortunately like the many readers here, it now has white blotches. There's even one area that looks like the steel was eaten off. I took the advice of one reader and bought Cerama Bryte today and attempted many, many times to polish and restore it to no success. I was watching YouTube videos online about Scratch-B-Gone and the guy in the video said don't use cleaners on handles because manufacturers usually add a layer of finish to protect it from fingerprints, smudges etc. because these areas get frequently touched. So unfortunately the cleaners can eat through this. Easy Off could have put a warning on their can about this, but instead said it's "safe for stainless steel". I think we consumers need to really make them accountable for this misleading labeling by flooding complaints to the FTC. The FTC is the official government agency that regulates advertisers and clearly this is misleading advertising that has caused VERY expensive heartache and pain. I would also file a report with your local Better Business Bureau. I think my handle won't be repairable so I looked on Bosch (my stove manufacturer's website) for replacement part, price is $122.50 and it's currently not available. Can you believe that. I'm willing to pay but it's NOT even available! I'm sure many of you who try to buy parts will encounter this as well. So check soon before they discontinue models and parts. So I'm going to file a complaint on Easy Off to pay me back for the damages plus shipping. Even if they refuse at least this will be on record and cause pressure for them to make some changes. I am so frustrated, heart broken and angry that this could have been prevented with a simple warning or proper advertising. They really shouldn't say it's a stainless steel cleaner because it isn't.

Stainless steel stove ruined
by: Angelia Johnson

The back of my stove was ruin by Easy Off. I am devastated about it. I sprayed the top of the stove and some of the spray got on the stainless steel on the back of the stove. It discolored it. Help!!!!

Completely ruined
by: Anonymous

I feel horrible after attempting to clean my mom's new stainless steel stove. I ruined it by using Easy Off. I wanted to cry she hasn't even finish paying it and I just ruined it. Does anyone know how I can fix it??? Desperate for help!

Ruined fridge door handles
by: Anonymous

The bottle clearly stated that you can use it on stainless steel surfaces, so of course I used it on my refrigerator after using it on my oven, my oven is black, not stainless steel. I left it on for 10 minutes to get the grimy, sticky stuff off the doors and after attempting to wipe the stuff off the door handles. I ended up having a white handles on my stainless steel refrigerator doors. It's a 2k appliance, so I've been doing research on how to get rid of this disaster. Baking soda, WD-40 and olive oil doesn't work. Now, Oxy clean worked ALOT ,God bless oxy clean, but it only got me so far. I still have a murky white layer still on my handles and hopefully Cerama Bryte will get it off tomorrow when I get it. I've heard that it'll do the trick. I'm thinking of suing if I can't get the stain off. I'm livid about it.

Paint?
by: Bonnie

I was wondering if it would be easier to just paint over the handle with a stainless steel color and then maybe cover with a gloss? Or would that be a fire risk or toxic being that it'd be on a high temperature appliance? Has anyone tried this? Please let me know! Thanks!

Destroyed handles
by: Anonymous

I used easy off oven cleaner for my stainless steal appliances and it totally damaged my handles. It clearly says on the can you can use on stainless steal. Is there a way to clean it off so I can get it back to the way it once was and can I sue the company for false advertising?

Ruined sink
by: Anonymous

I was trying to clean a baking pan & sprayed heavy duty easy off on it in the stainless steel sink. It worked very well on the pan but unfortunately, stained the sides of the sink and I tried baking soda, water stain remover for cars and vinegar. nothing worked. I will have to replace the sink because it looks horrible.

Same stove experience
by: Anonymous

The exact same thing happened when cleaning my stove. Some of the oven cleaner dripped on the front of the oven and it's like it bleached it. I tried everything I know to get it back to normal, but to no avail. Anyone out there have an answer?

Ruined stainless steel fridge
by: Vicky

My daughter very kindly thought she would surprise me during the school holidays and cleaned my oven and at the same time cleaned my stainless steel fridge with the Easy-Off oven cleaner as it quite clearly stated that it was for stainless steel.
My 3 month old fridge is absolutely wrecked! It has horrible stains exactly like the ones I've just seen on this site. Will give the WD-40 a try.

Ruined oven racks
by: Sharleen

Cleaned my oven racks with the Blue Can which stated it was OK. The racks now appear DULL ,no visible shine what so ever! I have ruined my beautiful oven racks, Bosch, which looked like new until I tried cleaning with EASY OFF BLUE. Please help if you have any suggestions.

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